Privacy Policy

Last Updated: October 4, 2026

At EMA Designs, we respect your privacy and are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website.

1. Information We Collect

When you use our website or contact us, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Delivery or contact address, when required

  • Measurements or design preferences shared for customised outfits

  • Any other information you voluntarily provide to us

We may also collect basic website usage information, such as browser type, device information, and pages visited, to help us improve our website and services.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your enquiries and messages

  • Process and manage orders

  • Provide customised fashion services

  • Understand your design preferences and requirements

  • Communicate with you regarding products, services, or orders

  • Improve our website, products, and customer experience

We do not use your personal information for purposes unrelated to our services without appropriate permission.

3. Customisation Information

If you request a customised outfit, you may provide information such as your measurements, preferred fabric, design references, or other styling requirements.

This information is used only to understand and fulfil your customisation request and provide the requested service.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers or delivery/payment partners when required to provide our products and services, process payments, deliver orders, or operate our website.

We may also disclose information when required by applicable law or legal authorities.

6. Data Security

We take reasonable steps to protect the personal information provided to us against unauthorised access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We recommend reviewing their respective privacy policies before providing any personal information.

8. Your Privacy Rights

You may contact us to:

  • Ask about the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information, where applicable

  • Ask questions about how your information is used

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updates will be posted on this page with a revised Last Updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

EMA Designs
Email: emadesigners3@gmail.com

Where Your Style Meets Our Craft

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